What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to fund your wallet, whether that is bKash, Nagad or Rocket. We also collect transaction records tied to your account to
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process withdrawals and verify your identity when required. Technical data such as your device type, IP address and session activity is logged automatically to keep your account secure and detect unusual access. We do not sell your personal data to third parties. Payment details entered through
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bKash, Nagad or Rocket are handled through the respective payment gateway and are not stored in plain form on our servers. Where you connect through a mobile browser or the 22play8 mobile interface, device identifiers may be recorded to maintain session continuity. Data is retained for
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as long as your account remains active and for any period required under applicable law in the jurisdiction where you access the platform. If you are in Bangladesh, access and data handling may be subject to local regulatory requirements. You can request a copy of the
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data we hold or ask us to delete it by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.